Online Privacy Policy

Last Updated: November 18, 2022

This Privacy Policy lets you know how we collect, use, share, and protect information about you. By interacting with Discount Drug Mart, Inc., our subsidiaries, or affiliated entities, (“DDM”) through our stores, websites, mobile applications, and any other DDM affiliate property where you may interact with DDM, you consent to the practices described in this Privacy Policy. Any changes in our Privacy Policy will appear on this page so that you are aware of the data we collect and how we use it. We will notify you of material changes to this Privacy Policy by updating the effective date of the Privacy Policy. For California residents, there is an “Information for California Residents” section in this Privacy Policy.

In some circumstances, DDM’s use of your information will be subject to the requirements of the Health Information Portability and Accountability Act (“HIPAA”). For example, if you log in to your pharmacy account and submit information regarding a prescription order, that information is subject to HIPAA’s requirements. In those circumstances, the DDM Notice of Privacy Practices and not this Privacy Policy will apply.

Our Privacy Program

At DDM, we are committed to maintaining our customers’ privacy. We take great care to safeguard the information that we collect to maintain our customers’ privacy. We have provided this Privacy Policy to you to describe information collection and use practices at DDM. This Privacy Policy describes the choices you can make about the way your information is collected and used.

Information We Collect

We want you to understand how information you provide to us is collected and used. When you interact with DDM or use our services, we collect certain information about you and the services you use. We may collect and store information from you in the following situations:

Information you provide to us directly, including, but not limited to, when you:

Information we collect when you use our services, including, but not limited to:

Device Information

Locus Distinction Information

Log Information

Cookies, Web Beacons, and Similar Technologies

In-Store Cameras

Information We Collect From Other Sources

How We Use Your Information

Product and Service Fulfillment

Marketing Purposes

We may use your information:

Prevention of Fraud and other Harm

Internal Operations

Legal Compliance and As Necessary or Appropriate Under Applicable Law

How We Share Your Information:

Please note that various state laws adopted a broad definition of a sale and may treat certain disclosures as sales under their definitions. Please see the “Information for California Residents” for additional information.


When We Work With Third Parties

When We Work On Business Transactions

When Sharing is Required by Law or Helps Us Protect Our Interests

Non-identifiable or Aggregate information with Third Parties

At your direction

Google Analytics

Options You Have

Email and Mobile Communications

Mobile Application

Our Do Not Track Policy

Accessing and Updating Your Personally Identifiable Information

Links to Third-Party Websites


How We Protect Your Information

Email Security

Security Measures

Children’s Personal Information

Information for California Residents

If you are a California resident, we provide additional information to you about how we collect, use, and disclose your information that may be considered “Personal Information” under California Law (CAPI), and you may have additional rights with respect to how we use and disclose your CAPI. We have included this California-specific information below.

We will continue to collect CAPI from these same sources.

Sharing CAPI for business purposes: As described above in the “How We Share Your Information” section, we share information for business purposes. In the twelve months prior to the date of this Privacy Policy, we shared and we may continue to share the following categories of CAPI with third parties who are considered “service providers” as defined under California law since we disclose CAPI to them for our business purposes.

As described above, examples of business purposes include product and service fulfillment, internal operations, prevention of fraud and other harm, and legal compliance.

The categories of third party service providers that we may share the above described categories with include, but are not limited to: fraud prevention providers, payment processing companies, marketing companies, technology service providers, professional service providers, and delivery partners.

In addition, we may share the aforementioned categories of CAPI with third parties involved in the evaluation of or entry into the sale or purchase of stores or company assets, mergers, or acquisitions. The categories of third parties to which we may share the above described categories of CAPI include but are not limited to potential business partners or purchasers, professional service providers (e.g., consultants, lawyers, accountants), and data analytics providers. In the event of sale, merger, or acquisition, customer information (including CAPI) generally is one of the transferred business assets, as is permissible under law.

Sale of CAPI: As described above in the “How We Share Your Information” section, we may share the following categories of CAPI with third parties who are considered “third parties” as defined under California law since we disclose CAPI to them which they may use for secondary purposes. Our disclosure of CAPI to the third parties who use the information for secondary purposes may constitute a sale of CAPI as defined under California law.

In the twelve months prior to the date of this Privacy Policy, we shared for secondary purposes (which may constitute a sale of CAPI under California law), and may continue to share, the following categories of CAPI:

The categories of third parties to which we may sell (as defined by California law) the above described categories of CAPI include online advertising networks, marketing companies, financial services partners and social media companies.

Opting Out of the Sale of CAPI: You may stop our disclosure of your CAPI to these entities for their use for secondary purposes by opting-out of the sale of your CAPI. You can do so by submitting an opt-out request by emailing

California Consumer Rights: As a California resident, you have the right to ask us for any or all of following types of information regarding the CAPI we have collected about you in the twelve months prior to our receipt of your request:

You also have the right to request deletion of your CAPI and opt out of the sale of your CAPI.

Nondiscrimination. Should you wish to request the exercise of your rights as detailed above with regard to your CAPI, we will not discriminate against you. To the extent you provide CAPI in connection with programs such as Pro Points, additional information about the terms applicable to those programs, including our use of CAPI in exchange for the applicable financial incentives, is found in the terms and conditions for those programs and in the Notice of Financial Incentive section above.

No Sale of Minors’ Personal Information. Additionally, California law requires California residents under the age of 16 to opt-in to the sale of CAPI. We have protections in place to prevent the sale of, do not intend to, and have no actual knowledge that we sell CAPI of California residents under the age of 16. As a result, certain programs and services may be unavailable to California residents under the age of 16.

Metrics. California law requires recording of metrics regarding access, deletion, and opt-out requests submitted by California residents. The following details reflect data from January 1, 2021 to December 31, 2021.

Contacting us:

If you have questions about this Privacy Policy, or to exercise your rights as detailed within, except for California Consumer Rights which you may exercise by using the designated methods identified in the “Information for California Residents” section above, please do so by:

Phone: 800-833-6278
Regular mail:

Discount Drug Mart, Inc.
Attn: Privacy Officer
211 Commerce Drive

Medina, OH 44256

Effective Date: 11/18/2022; Last Updated: 11/18/2022